Hotel Little Panda (“we,” “our,” “us”) is committed to protecting the privacy of our guests and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel in Narkanda, use our website, or interact with us. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

• Name

• Address

• Email address

• Phone number

• Payment details (e.g., credit/debit card information)

• Government-issued identification (e.g., passport or ID card) for verification purposes

1.2 Non-Personal Information:

• Browser type and version

• IP address

• Device type and operating system

• Website usage data (e.g., pages visited, time spent on the site)

1.3 Booking and Stay Information:

• Reservation details (e.g., dates of stay, room preferences)

• Special requests or preferences

• Services used during your stay (e.g., dining, spa, activities)

2. How We Use Your Information

We use the information we collect to:

• Process reservations and manage your stay.

• Communicate with you about your bookings, inquiries, and special offers.

• Improve our services and customer experience.

• Comply with legal obligations and regulatory requirements.

• Prevent fraudulent activities and ensure the security of our services.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors, IT support) who assist in delivering our services.

• Legal Authorities: If required by law or in response to legal proceedings.

• Business Transfers: In the event of a merger, sale, or acquisition of Hotel Little Panda.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and restricted access to sensitive data. However, no security system is impenetrable, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Withdraw consent for specific uses of your information.

• Request the deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us at [Insert Contact Information].

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to decline cookies; however, some features of our website may not function properly without them.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Hotel Little Panda
Narkanda, Himachal Pradesh, India
Email: [Insert Email Address]
Phone: [Insert Phone Number]

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.